If you are looking to get your roof repaired or redone, you want to make sure you can trust your roofing company will do a high-quality job. Choosing a contractor you can trust to install your roof properly is no easy task. But you can learn a lot about their business with these essential questions.
Are you licensed?
Most states require a roofing company to have an official license issued by the state agency. The license acts as proof of their expertise in the field. It ensures that the roofing company is qualified to undertake works on your roof.
Additionally, you’ll find that if something goes wrong with your roof, the license is a legal fallback for homeowners. To apply for a license, the roofing company needs to demonstrate both their knowledge and adherence to building codes, and be insured. You can ask for a copy of the license, or check it online.
Are you insured?
If a roofing company has a license, they are insured. But it’s worth checking which type of insurance cover they provide. The insurance will cover costs in case the roofing company damages your property or if workers get injured on site. Without insurance, homeowners could be made to pay for these.
Do you offer a manufacturer warranty?
You want to understand the manufacturer’s warranty, as these can vary greatly. Additionally, your roofing company should also labor the installation. It’s worth asking how long different warranties last.
How do you handle payments?
Should you pay upfront? Do you need to make a downpayment for the material cost? These are some of the things you need to find out before signing the contract.
Are you bonded?
When a roofing company is bonded, it provides financial protection to the clients for a variety of cases:
- You have to hire a new contractor before the work was not completed,
- The roofing company didn’t pay the crew,
- The company didn’t get a permit for work, or the client is billed for the permit,
- Damage to the property.
Can you give me a quote?
You expect a free quote upon roof inspection. The roofing company should be able to evaluate how much work is needed to avoid nasty surprises.
Is your team trained?
According to the U.S. Bureau of Labor Statistics, there is no standard training to become a roofing contractor. Yet, you can ask about factory training which is provided by the manufacturer of the material, vocational training, or experience on the job.
What’s your physical address?
You expect a legitimate company to have offices at a real location. You want a physical address as well as contact details. The best test you can have is to visit their location. Does it look maintained? Does it look like the workplace of someone who will take care of your roof?
Can I see your current worksite?
Some roofing companies share their references and reviews online. But, you can also ask to see the crew on a worksite. If the roofing company allows you to come – and they should! – observe their work ethics and attitudes.
Do you have experience installing specific brands or roofing materials?
This will depend on the type of project you have. When you’ve got something specific in mind, you want to trust a professional who’s experienced with the right type of material and challenge.
Need a full roof repair? If you’re unsure, get in touch with our roofing company for an inspection and a free quote, (480) 349-9726